Last Updated: December 22, 2025
This Refund Policy applies to purchases made directly through the SLOWBITE, LLC website for products sold under the brands SLOWBITE®, TURMERIBLENDS®, OUNCE FOR INFLAMMACTION®, GOLD IN SHOT®, GOLD IN SHOT 4 INFLAMMACTION® and related formulations.
1. First-Time Purchase Satisfaction Guarantee (30 Days)
If you are not satisfied with your first purchase made directly from our website, you may request a refund within thirty (30) days from the date of delivery, subject to the conditions outlined below.
For eligible first-time purchases, no product return is required.
To request a refund, please contact our Customer Support team at:
Email: hello@slowbite.com.
Refunds will be issued to the original form of payment.
Shipping and handling charges are non-refundable.
2. Information Required for Refund Requests
To process your refund request, you must include:
- Order number
- Full name and shipping address
- A brief explanation of the reason for the refund
- Photos and/or videos documenting the issue (if applicable)
Incomplete requests may delay or prevent processing.
3. Limitations on the Satisfaction Guarantee
- The satisfaction guarantee applies only to the first qualifying purchase per customer, per product, and per shipping address.
- Only one (1) refund under this guarantee is permitted per eligible product.
- The guarantee applies exclusively to purchases made through the official SLOWBITE website and does not apply to retail, wholesale, or third-party
marketplace purchases. - Refund requests submitted after the 30-day period are not eligible.
SLOWBITE reserves the right, at its sole discretion, to deny refund requests or issue store credit instead of a refund if we determine that the policy is being misused or abused, including repeated or excessive refund requests.
4. Defective or Incorrect Products
We take product quality seriously. If you receive:
- A defective product, or
- An item different from what you ordered
Please contact us within ten (10) days of delivery at hello@slowbite.com.
After verification, we will arrange for a replacement at no additional cost, including shipping.
5. Orders Not Yet Shipped
Orders may be cancelled at no cost prior to shipment.
Once an order has shipped, it becomes subject to the refund terms described above.
6. Non-Refundable Situations
Refunds will not be issued for:
- Orders placed more than 30 days prior to the request
- Purchases made through third-party sellers or marketplaces
- Products damaged due to misuse, improper storage, or unauthorized
handling - Requests that do not comply with the requirements of this policy
7. Contact Information
If you have questions regarding this Refund Policy or wish to submit a refund request, please contact us or send us an email: hello@slowbite.com.
8. Acceptance of This Policy
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy, which is incorporated into our Terms and Conditions.